University of Vermont

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     8:00 a.m. to 4:30 p.m. Monday to Friday
     Closed on UVM administrative holidays
     (802) 656-3434
     (802) 656-1142
     UVM Department of Residential Life
     406 South Prospect St.
     Robinson Hall
     Burlington, Vermont, 05405-0364


  • No landline service in student rooms
  • But all halls have at least one phone on each floor for emergengies
  • Residents may also use hall phones for outgoing calls
  • Read more about hall phones

Network access:

  • Wi-fi (wireless) in all student rooms and common areas
  • Residents can connect to the UVM network using either wireless or "wired" Ethernet connections
  • No routers, hubs, sniffers, or wireless access points are allowed due to network security
  • Each student room has two Ethernet jacks (hubs available to provide a third Ethernet jack in triple rooms)
  • Bring your own Ethernet cable -- 25-foot cable is best for gaming systems and optimal speed when streaming
  • Get computer help and support at Enterprise Technology Services.



  • No cable TV service (due to popularity of online TV and video)
  • Any TV with antenna attached can receive “over the air” broadcast TV programming
  • A basic antenna picks up local CBS and NBC stations in all residence halls
  • In some halls a more powerful antenna will also pick up local ABC, FOX, and PBS stations
  • TVs that connect to your computer can be used to create a larger display for viewing online TV and videos. Double-check specific cable required for your TV and computer
  • Smart TV setup:
    • Check your smart TV product info to see if you can connect directly to a “wired” (Ethernet) network
    • If you can, use TV setup info to find TV MAC address
    • Email with your MAC address and your UVM NetID
    • Only devices that connect wirelessly using WPA2 Enterprise encryption standards will work on UVM wireless
    • Check Device Menu for WPA2 Enterprise settings
    • Use your UVM NetID and password when prompted
    • Contact UVM Tech Team for more info: 802-656-2604, or
Last updated June 17th, 2015